Member News

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IMPORTANT NOTICE: Banking System Service Disruption update 9/18 2:00 PM

IMPORTANT NOTICE: System Service Disruption

As the City of Firsts Community Federal Credit Union team works with Sharetec to restore services as quickly as possible, please review how this affects your services right now:

  • Digital Banking - Our mobile app and access to online banking portals are temporarily not available

  • Debit Cards - Debit cards are functioning in offline mode. Debit-card purchases are available for up to $300 per day, subject to available balances and card-network limitations

  • Credit Cards - Credit Cards are not dependent on Sharetec and should be functioning normally.

  • ATM Withdrawals - Just like debit card transactions, ATM withdrawals will work, but the ATM network only has access to your last known balance prior to the outage up to $300 per day. Balance inquiries are not functional, and withdrawal receipts will not show a remaining balance.

  • Branch - Our teller staff is utilizing offline processing procedures to assist members with basic cash deposits and withdrawals, however without access to our banking system transaction amounts (particularly withdrawals) are limited.

  • Direct Deposit and other Electronic Transactions - All electronic transactions (including payroll direct deposits) are being held and will be posted automatically once system connectivity is restored.

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Felicia Cox Felicia Cox

Should You Refinance your Auto Loan?

Refinancing your auto loan can help you save money, reduce your monthly payment, or take advantage of a better credit score. Learn how City of Firsts Community Federal Credit Union can help you find the best fit for your budget and goals.


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Felicia Cox Felicia Cox

Cybersecurity: Protect Your Money and Identity

Cybersecurity is key to keeping your finances and personal information safe. These five smart habits from City of Firsts Community Federal Credit Union will help protect your money, your identity, and your peace of mind—online and off.

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Felicia Cox Felicia Cox

Update on TruStage Services and Support

We want to share an update regarding TruStage, one of our insurance and financial services partners, and its ongoing recovery from a recent cybersecurity attack that significantly impacted critical technology infrastructure.

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Felicia Cox Felicia Cox

Stop Phone Scams Before They Start

Phone scams are becoming more common in Kokomo. At City of Firsts Community Federal Credit Union, we want you to feel safe and informed. Learn the signs of a scam and the steps you can take to protect your money and personal information.

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Felicia Cox Felicia Cox

Member Exclusive: Make-A-Will Month

August 2026 is National Make-a-Will Month. Members save 20%. Plus! From Trust & Will & Love My Credit Union Rewards: LIVE Estate Planning 101 Webinar August 12th at 7:00 PM ET.

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Felicia Cox Felicia Cox

Simple Money Lessons to Try at Home

Summer is a great time to educate your children about money. START THEM YOUNG. We offers youth savings accounts to help kids start their financial journey early.

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Felicia Cox Felicia Cox

Back to School Is Closer Than You Think

Between school supplies, clothes, sports gear, and technology, back-to-school season can cost families hundreds of dollars. Planning ahead makes a big difference. Simple ways to prepare now (read on)

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Felicia Cox Felicia Cox

How do I make a budget?

Not sure where to start when making a budget? We’ve got a step by step process to share with you.

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Felicia Cox Felicia Cox

Money Lessons Teens Need Today

Teaching teens about money early can guide them toward a strong financial future. This article shares simple lessons they can learn now while they still have support at home. These skills help teens build confidence with real-life money decisions.

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Felicia Cox Felicia Cox

How to Save Money on Your Auto Loan

Buying a car is exciting—but paying for it doesn’t have to be stressful. Learn how to save money on your auto loan and make confident choices before visiting the dealership. See how City of Firsts Community Federal Credit Union helps members get the best rates and protection.


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