Member News

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Stop Fraud - before it’s too late

Set up account alerts to detect fraud early and protect your finances. Quick notification helps you respond fast to suspicious activity and avoid losses.

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Stay Safe Online: Fraud Prevention Tips

October is Cybersecurity Awareness Month, and at [Credit Union Name], your security is our top priority. Scammers are always looking for new ways to trick people, but a few smart habits can keep your information safe.

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A message to our members

We’re grateful for your patience during the outage. Your accounts are safe, services are restored, and fees will be refunded. Thank you for being a valued member.

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Banking System Service Alleviated

IMPORTANT NOTICE: System Service Disruption

As the City of Firsts Community Federal Credit Union team works with Sharetec to restore services as quickly as possible, please review how this affects your services right now:

  • Digital Banking - Our mobile app and access to online banking portals are temporarily not available

  • Debit Cards - Debit cards are functioning in offline mode. Debit-card purchases are available for up to $300 per day, subject to available balances and card-network limitations

  • Credit Cards - Credit Cards are not dependent on Sharetec and should be functioning normally.

  • ATM Withdrawals - Just like debit card transactions, ATM withdrawals will work, but the ATM network only has access to your last known balance prior to the outage up to $300 per day. Balance inquiries are not functional, and withdrawal receipts will not show a remaining balance.

  • Branch - Our teller staff is utilizing offline processing procedures to assist members with basic cash deposits and withdrawals, however without access to our banking system transaction amounts (particularly withdrawals) are limited.

  • Direct Deposit and other Electronic Transactions - All electronic transactions (including payroll direct deposits) are being held and will be posted automatically once system connectivity is restored.

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Should You Refinance your Auto Loan?

Refinancing your auto loan can help you save money, reduce your monthly payment, or take advantage of a better credit score. Learn how City of Firsts Community Federal Credit Union can help you find the best fit for your budget and goals.


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Cybersecurity: Protect Your Money and Identity

Cybersecurity is key to keeping your finances and personal information safe. These five smart habits from City of Firsts Community Federal Credit Union will help protect your money, your identity, and your peace of mind—online and off.

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Update on TruStage Services and Support

We want to share an update regarding TruStage, one of our insurance and financial services partners, and its ongoing recovery from a recent cybersecurity attack that significantly impacted critical technology infrastructure.

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Stop Phone Scams Before They Start

Phone scams are becoming more common in Kokomo. At City of Firsts Community Federal Credit Union, we want you to feel safe and informed. Learn the signs of a scam and the steps you can take to protect your money and personal information.

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Member Exclusive: Make-A-Will Month

August 2026 is National Make-a-Will Month. Members save 20%. Plus! From Trust & Will & Love My Credit Union Rewards: LIVE Estate Planning 101 Webinar August 12th at 7:00 PM ET.

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