IMPORTANT NOTICE: Temporary Service Interruption

Our core processing provider, Sharetec, experienced a cooling infrastructure failure that caused temperatures in the data hall to rise rapidly. While portions of the infrastructure shut down automatically as a protective measure, the environmental conditions resulted in damage to multiple layers of infrastructure supporting our hosted environment.

We want to assure you that this incident was not the result of a data breach or unauthorized access to member information. The service interruption was caused by an infrastructure failure, and our teams are working diligently to restore affected systems.

As restoration efforts continue, account information is temporarily unavailable through:

·    Online Banking

·    Our Mobile Banking App

·    Our Automated Phone System

·    Our Branch ATM

Our staff is also temporarily unable to access account information. During this interruption, cash withdrawals and cash-back transactions are limited to a maximum of $200.

Debit Card Purchases Remain Available

You may continue to use your debit card for purchases.

We understand how important reliable access to your accounts is and sincerely apologize for the inconvenience. Our core processing team is actively working to restore services as quickly and safely as possible.

Thank you for your patience and understanding. We will continue to keep you informed and provide another update as soon as additional information becomes available.