Help us Protect Your Accounts.
We work around the clock to protect your debit and credit cards from fraud. If we notice suspicious activity, we may contact you to confirm that you still have your card and verify recent transaction dates and amounts.
Important reminders:
We will never ask for your full account number or personal information.
Do not trust caller ID alone. Scammers can make calls appear to come from a local number or the credit union.
Never click links in unexpected text messages claiming to be from City of Firsts Community Federal Credit Union
If a call seems suspicious, hang up and call us directly at (765) 459-0758 or contact your Debit Card or Credit Card Fraud department at the following numbers:
Debit Card Fraud (888) 918-7313
Debit Card Lost or Stolen (800) 221-9647
Credit Card Fraud (888) 918-7313
Lost or Stolen Credit Card (800) 449-7728
You can set up account alerts through online banking or on our mobile app. Receive notifications for purchases, low balances, login activity, and other account changes so you can quickly spot suspicious activity.
You can also turn your debit or credit card on or off through online or mobile banking.
